Privacy Policy

Last updated: September 2026

Your privacy matters to us. This policy explains what information we collect, how we use it, and how we keep it safe.

What information we collect

When you use our contact form, we collect your name, email address, and the message you send us. We do not collect any other personal information unless you choose to share it with us.

We may also collect basic, anonymised usage data (such as which pages are visited) to help us understand how people use the site. This data cannot be used to identify you personally.

How we use your information

We use the information you share through our contact form solely to respond to your message. We do not sell, rent, or share your personal information with third parties.

We will never use your contact details to send you unsolicited marketing emails or add you to any mailing list without your explicit consent.

Communications and confidentiality

All communications through Just Talk — whether via our contact form or WhatsApp — are conversations only. Everything you share with us is treated with complete confidentiality and stays between us.

We are not a clinical service and do not maintain formal clinical records. However, we treat every message with the same care and discretion we would want for ourselves.

Cookies

Our site may use essential cookies to ensure it functions correctly. We do not use tracking or advertising cookies. If we add any analytics in future, we will update this policy and seek your consent where required.

Your rights

You have the right to request access to any personal information we hold about you, and to ask us to delete it. To make such a request, please contact us through our contact page.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated date. We encourage you to check back periodically.

Contact

If you have any questions about this privacy policy or how we handle your information, please reach out to us through our contact page. We're happy to talk.